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RETURN POLICY

Conditions for Returns

In order for the goods to be eligible for a return:
 
The goods must be returned within 7 days of receiving your order; 

The goods must be returned in the original packaging, unwashed and undamaged;

The cost of returning the goods is for the customers account;

If a refund is granted, please note that the cost of the goods will be refunded, excluding shipping;

Upon receipt of the returned goods, the goods will be independently inspected at the factory and the validity of the return determined;

Please take note that returns are managed individually and not guaranteed;

La Gioventù only covers goods with manufacturing defects;

La Gioventù will accept an exchange for a different product if the wrong size was ordered;

La Gioventù will not be held accountable for any order lost/damaged in transit; and

When returning any goods, you may opt to credit the value in our online store, exchange the returned goods for any another garments in our store or receive a refund;


 
​​All goods need to be returned to PostNet Equestria, Pretoria.
Cnr Simon Vermooten & Furrow Rd Shop 11A, Equestria Shopping Centre, Equestria, Pretoria, 0184