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RETURN POLICY
Conditions for Returns
In order for the goods to be eligible for a return:
The goods must be returned within 7 days of receiving your order;
The goods must be returned in the original packaging, unwashed and undamaged;
The cost of returning the goods is for the customers account;
If a refund is granted, please note that the cost of the goods will be refunded, excluding shipping;
Upon receipt of the returned goods, the goods will be independently inspected at the factory and the validity of the return determined;
Please take note that returns are managed individually and not guaranteed;
La Gioventù only covers goods with manufacturing defects;
La Gioventù will accept an exchange for a different product if the wrong size was ordered;
La Gioventù will not be held accountable for any order lost/damaged in transit; and
When returning any goods, you may opt to credit the value in our online store, exchange the returned goods for any another garments in our store or receive a refund;
All goods need to be returned to PostNet Equestria, Pretoria.
Cnr Simon Vermooten & Furrow Rd Shop 11A, Equestria Shopping Centre, Equestria, Pretoria, 0184
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